Enchanted Emerald Forest Designs is a One Fairy Concern, where personal service is guaranteed!!
I will work with you to achieve the perfect transaction ~ joy is in creating and making you feel comfortable and happy with your purchases.
If your not sure how to shop on-line you can email and deal direct with me or go on an adventure and read my page on how to shop on-line. The link is on the front page.
Lots of Love & Care go into my Creations
So all Exchanges will be dealt with on an individual basis
Buyer must e-mail emerald fairy Lynn as soon as the garment is received and found to be incorrect. The garment must be returned within 7 days in the same condition it was sent.
Buyer is to pay all postal charges concerning the exchange unless Enchanted Emerald Forest Designs is at fault.
CUSTOM MADE ORDERS - Refunds
All custom made orders are made to your measurements and I have a very good track record for getting things right as I connect with you through the unseen forces :)
On occasion I may make something that you have designed or and idea you may put forward so if you change your mind or just don't want the outfit that was specially designed for you or specially custom made for you ~ I may deduct a 10% surcharge from your credit to restock and hold the item for sale - this will be discussed at the time of your "application for credit or refund"
I accept Pay Pal ~ Direct Bank ~ Money Orders ~ Cash ~ Credit Cards
Credit Card Payments can be made via the Pay Pal Link - You do not have to have a Pay Pal Account - On the Link you will see on the Left - Pay Via Credit Card
Note; If paying via credit card in the Pay Pal link Please don’t try to log into Pay Pal where you see my e mail address and they ask for a password, as then I receive e mails saying someone tried to log into my account. If you have a Pay Pal account use your log in details, if you don’t have a Pay Pal account just choose the credit card method - icons
PAYMENT as soon as possible would be appreciated unless item is on lay-by
Banking Details - Address - Pay Pal ~ All these details will be given via checkout
Any problems please e mail emerald-fairy - Lynn
Lay-By Now Extended!!
Lay-By is a great way to shop if your on a budget, would love a pretty garment but think it’s way beyond your means. If every pay day you pay $8.00, $10.00 or even $6.00 you would surprised how soon that lovely garment can be yours. Just using your small change can give you a new look wardrobe in no time at all. The perfect thing about my designs is they are always in fashion, they are your own personal fashion statement, your individuality.
Long Term 3 month Lay-By is now available so you can buy what you wish. Some of my customers take longer then 3 months and that’s fine as long as the payments are regular
20% Deposit when you purchase the items - Let me know the items are on lay-by when you make your purchases. I will e mail and let you know when I receive payments and send out a statement at month end so you know your account balance.
Overseas Customers Lay-By - Choose Direct Bank in Checkout e mail and let me know the items are on lay-by and I will send you Pay Pal Invoices for the amounts you want to pay and the time you want to make the payment.
Goods will be posted as soon as Payment is Cleared
I will e-mail and let you know the items are on the way
AUSTRALIA POST - Flat Rate of $15.00 Post & Handling Charges
Items are posted Registered Post ~ little items maybe posted Regular Mail
If the Order is Super Urgent you can choose to have them posted Express Post, if it’s a small item the $15.00 will cover the Express Post - If it's a dress or bigger item - go to Altered Design Charges Category and Choose a $5 emerald fairy to add to your shopping cart to cover the additional Express Charges and let me know in Additional Information Notepad during the checkout process and I will send the garments Express
OVERSEAS - Flat Rate of $35.00 - I will advise if the parcel is to cost anymore
All Parcels are posted Registered Air Mail & usually take 7 - 14 days to arrive
We now have a tracking number we can supply for International Registered Post
Overseas Post charges vary on the weight of the items
International Courier Express is Available - It’s a bit expensive but is worth it if your buying expensive items and want them ASAP - takes 3 - 5 days and a tracking number is supplied
NOTE TO OVERSEAS BUYERS - Overseas Flat Rate Post is $35.00
When you Buy and Pay for your goods via Pay Pal You will be charged the Flat Postal Rate of $35.00AU Overseas Air Mail
Overseas Freight Charges vary from $35.00AU for a shawl (example) $55.00AU for a Dress
There are no hidden charges, I will charge you what it costs me to post overseas. If you have any concerns please e-mail me and I would be happy to help you. I post lots of items overseas.
Please Note: Enchanted Emerald Forest Designs will not be held responsible for items lost within the Postal Service - All Goods are Sent with Tracking Numbers ~~ All Care Taken ~~
MISSING PARCELS - if a parel does go missing I put in a claim to Australia Post - they investigate the missing parcel and once I receive a "refund" from them - I can refund you - this process can take up to 3 months for missing overseas parcels - so I just found out!! any concerns email Lynn and you can purchase extra insurance.
Thank you emerald fairy - Lynn
Thank You For Visiting & Have A Beautiful Day